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Frequently Asked Questions

Where is the store located?

Located in Fairhope, Alabama. In the Publix’s shopping center on Highway 98.

What are your store hours?

Tues – Thurs: 10:00am – 5:30pm

Fri – Sat: 10:00am – 5:00pm

Sun & Mon: Closed

What brands are available?

We carry a wide variety of top-quality footwear for children, although brands and styles may vary with each season. You can find the list of brands we carry below.

Keds, Stride Rite, Livie & Luca, Tip Toey Joey, see kai run, Robeez, Mini Melissa , Sun San, Sperry, Reef, Saucony, Teva, Rainbow, Mia, Steve Madden, Footmate, Tsukihoshi and more!

Does Footprints by the Bay offer promotions?

Yes, we do! Footprints by the Bay offers promotions and events throughout the year. We even have a few ways for you to be among the first to find out about them.

1) Become a Footprints Insider:

By sharing your email address and a few other details, you can receive details about upcoming sales, right in your inbox. Sign up here.

2) Follow us on Facebook:

Follow our Footprints by the Bay page on Facebook to get updates on our sales while you’re browsing.

What is your return/exchange policy?

We will accept new and unworn merchandise for a full refund or a full value exchange within 7 days of the purchase date. The merchandise must be in the original packaging and condition with an original sales receipt.

After 7 days from the purchase date, new and unworn merchandise will be exchanged at full value in the form of replacement merchandise. This replacement merchandise cannot be returned for a refund.

Can I buy shoes on your website?

Unfortunately, we don’t currently offer the ability to buy shoes on our website. However, you can browse our featured brands before you visit our store location.